Contact us
A store owner asking about astra, a customer asking about her data, or a payment question: the same address reaches the person who runs it.
Before you write
- You run a store and want astra on your floor: say your city and what you sell. We reply within one working day and set up the store with you on a call.
- You are a customer and want to know what a store kept about you: ask the store first, since it holds your consent; or write to us with the store's name, and we answer under the privacy policy.
- You want to stop offers from a store: the stop link is on every message the store sends you, and the same page works without any message.
- A payment question: the receipt number from the owner's app, and the cancellation and refunds page says what is refunded and how fast.